mail@myfamilyhomelending.com

514 W. Washington Avenue, Unit 3
Pleasantville, NJ 08232
609-646-6644

Our Privacy Policy

Click here to find a comprehensive ON-line security plan you can implement

Click here to read about some OFF-line security measures you can take

As mortgage professionals, we are constantly concerned with protecting the security and confidential nature of your private information whether it is related to visits to our website or our individual interaction with you. 

Web Page Visits: Other than minimal aggregate information about bulk visits to our web pages, we do not retain individually identifiable information about you as a result of your visit to our web pages unless you knowingly and voluntarily supply that information, you contact us and/or you request us to contact you. We do not utilize "cookies" to obtain information about you, except to the extant they may be required when you voluntarily submit an online application. When you do submit an application online, we utilize secure connections to transmit the information you provide to us and the information is not sold or shared with others, regardless of whether we are successful in originating your mortgage, or not, except as allowed and required by the application, processing and underwriting process.. 

Amount of future contact regarding information or special offers or applications: We will fully comply with any and all telephone "do not call" laws. When you actually apply for a mortgage loan, you have the right to determine the extent of future contacts from us or associated firms, as you specify on the federally mandated privacy policy form you will sign at the time of application. If we have made an unsolicited email contact to you, we will respect your wishes if you do not want to speak with us or you want us to cease such contact in the future. You may also call or email us at any time to modify the amount of future contact that you want from us or our associates.

Confidentiality: Your confidential information that is in paper form is stored as securely as is practical and/or is destroyed to prevent unauthorized dissemination. Information that is stored in our computers is password protected, and/or encrypted, and is only available to our trusted staff. Information stored online/offsite is encrypted and securely transmitted (ie: when it is modified or when it is necessary to share the information with a trusted provider related to the loan approval process).

Email --- Viruses, Worms, Encryption, etc: Email that you receive from us is, to the best of our ability, pre-scanned for the existence of harmful content. We neither send, nor accept, executable files or files with active content or macros without prior authorization from the receiver. Any program type content available on our website is, to the best of our knowledge, free of viruses, "Trojan horses", etc. If they contain macros, they have been tested for safety and are only included to increase functionality for your ease or other benefit. 

If you are concerned about email security, you have the option of utilizing our public encryption key to send us scrambled emails that only we can read. Our public key is available on our website Contacts page. You can find a link to the free software needed to use encryption on our programs page as well.

On-Line Application: Online mortgage inquiries have become a commodity on the internet.  All too often, your on-line pre-qualification request is not being made to an actual lender.  Instead, there are thousands of sites that gather pre-qualification requests, who then market them to mortgage companies looking for clients and/or they resell them to other lead companies who resell them again to lenders.  Lead companies profit by selling your confidential information, not by getting you your financing. Even some lenders sell the leads they generate thru their own marketing efforts or resell leads they have purchased. 

As stated above, we do not sell or give away or refer your information to anyone, under any circumstances, except with your prior approval. If you fill out our pre-qualification form you will get one-on-one service from one of OUR OWN, in-house, mortgage specialists and no-one else.

General Policy: Any information that you provide to us whether online, or otherwise, is treated as private and confidential. It is neither sold nor given away to anyone except as required by the application process and/or approved by you. Our company, as a whole, takes the confidentiality of your personal information seriously, and every reasonable measure is taken to earn and retain your trust.

Please feel free to contact us if you would like to discuss our privacy policy or have other security concerns. 

7-19-2006

© Olen Soifer 2003-6

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